Many foreign drivers traveling through Slovenia have recently been victims of systematic deception in the event of an accident or vehicle breakdown on the highway.
Despite calling their chosen roadside assistance provider, which ensured the fastest possible roadside assistance, a competing and very convincing roadside assistance provider often appeared at the site of breakdown. This provider convinced the customer that they would carry out the intervention which was often associated with inexplicably high costs.
We advise you ...
Contact AMZS call center at number 00 386 1 530 53 53.
Verify authorization: if a tow operator appears without an AMZS authorization or work order (regardless of whether the you contacted AMZS or not), do not agree to any services.Always check the work order with the roadside assistance provider, which must contain your personal data already filled in.
Follow AMZS call center instructions, thatwill provide all necessary information to resolve the situation appropriately, including expected arrival time of the roadside assistance provider, name of the assistance provider, the operator can also provide a work order for you to verify the roadside assistance provider's identity.
Do not hand over your phone.
If you are a member of an automobile club in your country (e.g. ADAC, ÖAMTC, ANWB, HAK …), we advise that in case of a breakdown or accident, you first contact your club, which will send a request to AMZS for assistance.
Type of assistance
Repair at the breakdown location: battery replacement and vehicle start-up, fuel delivery and assistance with engine start-up, wheel replacement, unlocking the vehicle if you locked the key inside or lost it.
Transport of the broken-down vehicle: unlimited mileage and where possible.
Transport of the vehicle damaged in a traffic accident: unlimited mileage and where possible. In the case of a total loss, AMZS will tow the vehicle to the nearest authorized dismantling facility.
Draining of incorrectly refuelled fuel: we'll come with a tow truck, take the vehicle to an AMZS service center, and perform the service of draining incorrectly filled fuel.
Anyone who has registered residence in Slovenia can become a member.
Obstoječi in novi AMZS člani, ki boste v AMZS centru sklenili avtomobilsko zavarovanje in opravili registracijo vozila, boste prejeli vrednostno darilno kartico z dobroimetjem v višini 10 €.
Obstoječi in novi AMZS člani, ki boste v AMZS centru sklenili avtomobilsko zavarovanje in opravili registracijo vozila, boste prejeli vrednostno darilno kartico z dobroimetjem v višini 10 €.
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+386 1 530 53 53
